Alert: Welcome to The Groves Medical Centre, New Malden.

The CQC inspected the Practice in October 2023, read more about what we've done as a result of our last inspection.

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Groves Health New Malden

Welcome to our new surgery website

If you have any queries regarding the use of our triage system Rapid Health, please visit our RapidHealth FAQ page.

Our online system is open 24 hours, Monday to Thursday and till 6.30pm on Fridays (except
bank holidays)


There has recently been a reported issue with the online triage form. If a patient was signed posted to A&E and completed an override of the system and submitted there form this might not have come to the practice. If you have submitted a form and not heard from us please call the surgery on 020 8336 6565

Please contact the surgery to inform the practice staff if you have any disability, impairment or sensory loss and require any assistance to book an appointment or make an admin request. Our booking system can be used by all patients aged 16 and over.

Please call the surgery on 0208 336 6565 to book appointments for under 16’s or if you require any assistance.


When booking an appointment please only discuss 1 problem per questionnaire.


Test results can be requested via the admin section or by calling our reception team.
If you have been sent a message to book a telephone call to discuss your results, please call us to book this.


Nurse, Health Care Assistant appointments and Medication reviews (Including blood test and cervical screenings) are booked by calling 02083366565

You can also access patient tools for self-booking, self-referral, and self-care via Rapid Health.
    Quote / Testimonial:

    About The Groves

    The Groves Medical Centre has been a partnership of GPs since 1930.
    With up to twelve GPs, five nurses and a large team of support staff, The Groves, New Malden, is one of the leading family medical centres in Surrey and South-West London.

    Learn more


    The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
    getUBetter – Get help with MSK Conditions

    111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. In case of a life-threatening emergency, please dial 999.

    Latest News

    Heidi-How does it work?

    RSV Vaccinations 2024

    RSV Vaccinations- We are in the process of inviting patients eligible for the RSV vaccine. Please note this for patients […]

    Summer Bank Holiday Pharmacy Opening Hours – August 26th 2024

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    Our Patient Feedback

    Anonymous

    “Dealt with my problem superbly, and made me feel at ease”

    Anonymous

    “Very helpful receptionist.Appointment bang on time.Very skilful, painless blood draw”

    Anonymous

    “Appointment easy to book online. Seen promptly and nurse very thorough”

    Anonymous

    “Very efficient sign-in process, nurse and doctor were both extremely friendly and professional. Very quick turnaround and on time”

    Anonymous

    “My GP checked the records carefully and double checked with me for accurate information. She did not cut any corners and understood my concerns”

    Anonymous

    “Extremely professional and friendly”

    Anonymous

    “Very friendly, helpful and professional front desk Receptionists”

    Anonymous

    “Very engaged and knowledgeable nurse, came across that she genuinely cared about my health. Spent enough time explaining all aspects”

    Anonymous

    “Very empathetic and understanding. Listened well. Took time to understand the challenge to recommend a next step. Booked a follow up which was very appreciated”

    Online Services

    You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.

    Get Started
    The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.