Welcome to The Groves Medical Centre, New Malden.

The CQC inspected the Practice 5 months ago, since then we have taken swift action to put new systems and processes in place, and recruit and train our staff. For example, we have recruited a new clinical safety officer to support how we prioritise patients through our digital system, we have already improved how we document around medication, and we have new ways of learning and sharing information between clinical colleagues. We will continue to work through our action plan, with advice and involvement from our Patient Participation Group, and look forward to the next inspection so that we can regain our ‘Good’ rating.

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Groves Health New Malden

Welcome to our new surgery website

If you have any queries regarding the use of Rapid Health, please visit our RapidHealth FAQ page.

16+ ONLY
CLICK HERE to book your appointment or submit an admin request

Rapid Health is open 24 hours, Monday to Thursday and till 6.30pm on Fridays (except bank holidays)

When booking an appointment please only discuss 1 problem per questionnaire.

Test results can be requested via the admin section or by calling our reception team. If you have been sent a message to book a telephone call to discuss your results please call us to book this.

Nurse or Health Care Assistant appointments (Including blood test and cervical screenings) are booked via our reception team.

Please call the surgery on 020 8336 6565 to book the above appointments as well as appointments for under 16’s.

You can also access patient tools for self-booking, self-referral, and self-care via Rapid Health.

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About The Groves

The Groves Medical Centre has been a partnership of GPs since 1930.
With up to twelve GPs, five nurses and a large team of support staff, The Groves, New Malden, is one of the leading family medical centres in Surrey and South-West London.

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The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
getUBetter – Get help with MSK Conditions
Kingston GP Chambers- 020 3841 9942 (The extended hour’s service will be able to see and treat minor illnesses and injuries that would normally be seen at a GP practice).
Extended access hours for weekends and bank holidays:
Saturday 9am-8pm
Sunday and Bank Holidays 10am-8pm

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.In case of a life-threatening emergency, please dial 999.

Latest News

Patient Online Services – Prospective Health Record Access (October 2023)

The NHS would like to give you a better way to see your personal health information online and to make […]

Hay fever and Asthma

We are noticing and increase of patients with asthma and hay fever who are experiencing increased symptoms due to the […]

Additional Staff in GP Surgeries

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Our Patient Feedback


Dealt with my problem superbly, and made me feel at ease.


Very helpful receptionist.Appointment bang on time.Very skilful, painless blood draw


Appointment easy to book online. Seen promptly and nurse very thorough


Very efficient sign-in process, nurse and doctor were both extremely friendly and professional. Very quick turnaround and on time.

Online Services

You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.

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The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.